Admin Officer: Claims Administration - RISK19019

Closing Date : 2024-09-18
Department : Risk Management Department (2019)
Location
City of Ekurhuleni
Remuneration
R 393,948.00 to R 540,432.00 - Basic salary per annum (plus benefits)
Assignment Type
Permanent

Minimum Requirements:

  • National Diploma in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 6 qualification
  • Degree in Law / Finance / Risk Management / Insurance / Compliance / Economics or relevant NQF Level 7 qualification preferred
  • 3 - 5 years' experience in a similar environment
  • High analytical skills to critically analyse insurance claims
  • Strong and particular attention to detail
  • Proficiency in Microsoft Office

Core Responsibilities:

  • Coordinate and support the Department by executing effective administrative and clerical tasks
  • Identify and resolve queries and problems timeously, apply discretion in line with provided guidelines and escalate unresolved problems
  • Liaise and engage with the Department requesting substantiating documents (e.g. Departmental reports)
  • Maintain comprehensive and organised claim files, including all relevant documents, correspondence, and notes related to each claim (e.g. server documents)
  • Register and facilitate motor and non-motor claims on the Claims System
  • Process claims and liaise with Insurance Broker
  • Ensure that completed work adhere to governance and legislative requirements
  • Adhere to specified standards, policies and SOPs to prevent and reduce wastage on financial resources and escalate associated risk
  • Contribute to a culture, which builds rewarding relationships and enables exceptional customer service and ethical conduct by being a good example

Enquiries: Tel: 0860 54 3000

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.