Department : Service Delivery Coordination Department (2019)
Location
City of Ekurhuleni
Remuneration
R 818,387 to R 1,100,378 - Total cost to company
Assignment Type
Fixed Term Contract
Minimum Requirements:
Relevant accredited Business Degree
3 - 5 years' experience at management level in a similar environment within local government
Municipal Finance Management Programme NQF Level 5 would be an added advantage
Operational Planning and reporting skills
Knowledge of information management skills
Service delivery innovation
Core Responsibilities:
Implement strategic capability and leadership to manage a functional unit within a division that is accountable for the delivery of set objectives within specified time frames and costs
Manage and implement operational processes to demonstrate and drive the application of policy, laws, regulations, initiatives and relevant industry practices to plan, make recommendations and apply changes appropriate to improving services delivery and monitor its effectiveness
Maintain governance and minimize risk to ensure that no incidents on non-compliance result and risks are appropriately mitigated
Manage and implement financial processes to ensure the effective use of finances and curtail costs in the Department
Practice a customer service orientation to ensure effective operations management and service delivery within the division, ensuring compliance with the Batho Pele principles
Practice people management to lead and manage teams within the context of defined processes, meeting performance parameters and clarify roles to achieve operational goals
Facilitate and coordinate internal and external stakeholder management programmes
Implement an aligned excellence culture, which builds enduring, rewarding relationships, proposes innovations and allows others to provide exceptional customer service.
Enquiries: Tel: 0860 54 3000
The successful candidate will be required to sign a performance contract as per Council resolution.
Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.
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